FAQ

1. How much does shipping cost?

Our shipping fees are calculated by total order weight. Place your items into the cart and proceed to checkout to view your order shipping fee.

2. Where do you ship to?

All of our products are available for shipping within Canada and the continental United States.

3. When will my item arrive?

We suggest to allow 2-4 weeks for in stock items. Please note that you may receive multiple deliveries per order. Delays in shipping and delivery with our third party partners can happen for various reason and are unfortunately out of our control.

4. When is my card charged?

All orders are charged in full at checkout.

5. What currency does your store operate in?

Default currency is USD, but is also available in CAD.

6. Can I combine discount codes?

No. Discount and sale codes are only applicable for one discount per order.

7. The product name on the box I received doesn't match what I ordered?

We use multiple suppliers and often times product names would get repeated between them. To avoid confusion, we rename most products on our site to names unique to us. Some packaging may arrive with the supplier's product name on the box instead of ours. If you have any questions or want to double check, we're always here to help.