Items that are damaged in transit or defective are eligible for a return. These items must be returned within 15 days of the date you received it. Please contact us within 24hrs of placing your order to request a cancellation. If your order has shipped out already, shipping is non-refundable. You may also be required to incur the inconvenience and cost of having to receive the item and ship it back, if we are unable to reroute the item during transit.
All shipping charges are non-refundable and all return shipping costs are the responsibility of the buyer. Return shipping labels are not included in purchase. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products.
- Refunds will be issued in the original form of tender once all items have been received and inspected and will show on your account within 5-7 business days.
- For any other return inquiries, please contact shop@sarahbaeumler.com.